Field Service Engineer – Analytical Instrumentation

Shimadzu Scientific Instruments; Seattle (WA); On-site; USD 77,000 - 79,000; Full time

Benefits offered by this job

Company car with fuel card

Company-paid cell phone

Tuition assistance program

Day 1 benefits

Job summary

Shimadzu Scientific Instruments in Seattle, WA is seeking a Field Service Engineer I to join our service team. You will perform repair, maintenance and verification of analytical instrumentation, including demo equipment, with a focus on HPLC, GC, LCMS and AA systems.

Travel locally to support customers and provide phone assistance as needed. The role requires an Associate degree in Electrical Engineering or Technology (Bachelor's preferred) and at least four years of hands-on repair experience,

Qualifications

• Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
• At least four years of experience repairing analytical instrumentation (HPLC, GC, LCMS, AA).
• Strong technical knowledge of these technologies.
• Excellent communication and customer relations skills.
• Willingness to travel.

Responsibilities

• Provide daily repair and maintenance support for assigned products.
• Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
• Travel within the local region (including day and overnight trips) to support customer needs.
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.

Skills

Willingness to travel

Customer relations

Communication skills

Education

Associate degree in Electrical Engineering

Bachelor's degree preferred

Job description

Shimadzu Scientific Instruments in Seattle, WA is seeking a Field Service Engineer I to join our service team. You will perform repair, maintenance and verification of analytical instrumentation, including demo equipment, with a focus on HPLC, GC, LCMS and AA systems.

Travel locally to support customers and provide phone assistance as needed. The role requires an Associate degree in Electrical Engineering or Technology (Bachelor's preferred) and at least four years of hands-on repair experience,