Field Service Engineer II - Microscopy & On-Site Support

Oxford Instruments

Pleasanton (CA)

On-site

USD 105,000 - 125,000

Full time

14 days+

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Job summary

Oxford Instruments seeks a Field Service Engineer II to support installation, commissioning, and ongoing maintenance of advanced microscopy systems across North America. The role requires travel to customer sites and strong problem-solving, communication, and collaboration with cross-functional teams.

Ideal candidates hold a technical degree and 3–5 years of field service experience with diagnostic tools, read electrical and mechanical schematics, and manage Windows configurations for optimal

Qualifications

Bachelor's degree in a technical field relevant to microscopy or analytical instrumentation.
3–5 years of field service experience in microscopy or analytical instrumentation.
Proficiency with diagnostic instruments, schematics reading, and Windows configurations for troubleshooting.

Responsibilities

System installation, commissioning, and training at customer sites.
Preventive and corrective maintenance with diagnostics to meet performance benchmarks.
Customer engagement, hands-on training, and knowledge transfer to operators.
Advanced troubleshooting of hardware and software issues with remote support.
Calibration, system upgrades, and ensuring reliability and throughput.

Skills

Diagnostic instruments

Schematic reading

Windows configuration

Troubleshooting

Education

Bachelor's degree in Electrical Engineering

Tools

Multimeters

Oscilloscopes

Job description

Ideal candidates hold a technical degree and 3–5 years of field service experience with diagnostic tools, read electrical and mechanical schematics, and manage Windows configurations for optimal

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