Field Service Engineer II – Medical Optics (Southeast Travel)

ZEISS Group

Richmond (VA)

On-site

USD 65,000 - 90,000

Full time

6 days ago
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Benefits offered by this job

Medical Insurance
Vision Insurance
Dental Insurance
401k Matching
Employee Assistance Programs
Vacation and Sick Pay

Job summary

ZEISS Group in Fairfax, VA, is seeking a Field Support Engineer II to install, repair, and maintain Carl Zeiss Meditec instruments in a designated field service territory. You will represent ZEISS at customer sites and ensure high customer satisfaction while managing tools, inventory, and company property.

The role requires 3+ years in electronics/optics fields, a BS in a related field, and certifications like A+/Net+. Excellent communication, independence, and time management are essential.

Qualifications

  • Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.
  • BS in Electronics, Engineering, or Computer Technology preferred.
  • A+ and Net+ certification preferred.
  • Strong problem solving and communication skills.
  • Independent, self-directed with good time management.

Responsibilities

  • Diagnose and repair designated Zeiss Meditec products in field service territory.
  • Install, repair, upgrade and perform preventative maintenance per training and guidelines.
  • Schedule and verify customer visits, assessing needs and impact on practice.
  • Submit field service reports daily and expense reports weekly.
  • Maintain spare parts inventory and adhere to company policies.
  • Promote and retain service agreements to support revenue growth.
  • Interact professionally with customers and team members.
  • Train customers on operation and maintenance of equipment.

Skills

Electronics
Fine Mechanics
Optics
Customer Service

Education

BS in Electronics, Engineering, or Computer Technology

Tools

A+ Certification
Net+ Certification

Job description

ZEISS Group in Fairfax, VA, is seeking a Field Support Engineer II to install, repair, and maintain Carl Zeiss Meditec instruments in a designated field service territory. You will represent ZEISS at customer sites and ensure high customer satisfaction while managing tools, inventory, and company property.

The role requires 3+ years in electronics/optics fields, a BS in a related field, and certifications like A+/Net+. Excellent communication, independence, and time management are essential.

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