Field Service Engineer II – Medical Optics (Southeast Travel)

ZEISS Group; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k Matching

Employee Assistance Programs

Vacation and Sick Pay

Job summary

ZEISS Group in Fairfax, VA, is seeking a Field Support Engineer II to install, repair, and maintain Carl Zeiss Meditec instruments in a designated field service territory. You will represent ZEISS at customer sites and ensure high customer satisfaction while managing tools, inventory, and company property.

The role requires 3+ years in electronics/optics fields, a BS in a related field, and certifications like A+/Net+. Excellent communication, independence, and time management are essential.

Qualifications

• Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.
• BS in Electronics, Engineering, or Computer Technology preferred.
• A+ and Net+ certification preferred.
• Strong problem solving and communication skills.
• Independent, self-directed with good time management.

Responsibilities

• Diagnose and repair designated Zeiss Meditec products in field service territory.
• Install, repair, upgrade and perform preventative maintenance per training and guidelines.
• Schedule and verify customer visits, assessing needs and impact on practice.
• Submit field service reports daily and expense reports weekly.
• Maintain spare parts inventory and adhere to company policies.
• Promote and retain service agreements to support revenue growth.
• Interact professionally with customers and team members.
• Train customers on operation and maintenance of equipment.

Skills

Electronics

Fine Mechanics

Optics

Customer Service

Education

BS in Electronics, Engineering, or Computer Technology

Tools

A+ Certification

Net+ Certification

Job description

ZEISS Group in Fairfax, VA, is seeking a Field Support Engineer II to install, repair, and maintain Carl Zeiss Meditec instruments in a designated field service territory. You will represent ZEISS at customer sites and ensure high customer satisfaction while managing tools, inventory, and company property.

The role requires 3+ years in electronics/optics fields, a BS in a related field, and certifications like A+/Net+. Excellent communication, independence, and time management are essential.