Field Service Engineer I – Medical Imaging Equipment

GE HealthCare; New York (NY); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Relocation Assistance Provided

Competitive benefits package

Job summary

GE HealthCare is seeking a Field Service Engineer I to perform preventative maintenance on multiple modalities, including ultrasound and x-ray systems, in the Long Island, NY region. The role supports installations, troubleshooting, and customer satisfaction, with a five 8-hour shift schedule.

The engineer will learn from senior staff, communicate effectively with customers, and engage in account-related activities while maintaining service records and part orders.

Qualifications

• Requires Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; or equivalent military education; or internship program; or 2 years of relevant experience.
• Experience with Web applications as well as Microsoft suite of products.
• Must have and maintain a valid Driver's License.
• Willingness to be available after hours or work a rotating On-Call schedule, including weekends.
• Ability to work 2nd Shift as business dictates, and travel up to 10% out of state for training.

Responsibilities

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair on designated equipment.
• Effectively communicate with teammates and customers to ensure resolution and follow-up.
• Identify potential sales leads and assist with revenue programs.
• Maintain customer service logs and internal service records in a timely manner.

Skills

Electrical engineering

Field service

Travel willingness

MS Office

Driver's license

Education

Engineering degree (Electrical/Biomedical)

Tools

Microsoft Office

Job description

GE HealthCare is seeking a Field Service Engineer I to perform preventative maintenance on multiple modalities, including ultrasound and x-ray systems, in the Long Island, NY region. The role supports installations, troubleshooting, and customer satisfaction, with a five 8-hour shift schedule.

The engineer will learn from senior staff, communicate effectively with customers, and engage in account-related activities while maintaining service records and part orders.