Field Service Engineer I: X-Ray & Ultrasound Installations

GE HealthCare; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

GE HealthCare in Tampa, FL is seeking a Field Service Engineer I to perform on-time Preventative Maintenance and installations on X-Ray and Ultrasound systems across the Tampa Bay region. You will drive customer satisfaction through service excellence and work with healthcare teams to keep critical imaging equipment running.

The role requires problem-solving, strong communication with customers and teammates, and the ability to support installations, testing, documentation, and handoffs.

Qualifications

• Associate's or Bachelor's degree in Electrical, Biomedical, Mechanical engineering or related field, or equivalent education/experience.
• Experience with Web applications and Microsoft Office.

Responsibilities

• Perform on-time and accurate Preventative Maintenance activities.
• Independently perform equipment installations, testing, documentation, and customer handoff activities on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Effectively communicate with customers to ensure proper follow-up and satisfaction.
• Identify value-added services to help customers run their business more efficiently.
• Maintain customer service logs and internal service records timely.
• Support key accounts as a member of the account community.
• Engage with commercial counterparts and assist with revenue programs.
• Focus on customer needs and satisfaction while building GE HealthCare as a trusted partner.
• Stay up-to-date with competitor information and market trends.
• Independently perform scheduled Preventative Maintenance and installation activities within designated modalities.

Skills

Web applications

Microsoft Office

Education

Engineering degree or equivalent

Military education equivalent

GEHC Biomed/FE Services Internship or externship

High School Diploma/GED with 4+ years servicing electronics

Job description

GE HealthCare in Tampa, FL is seeking a Field Service Engineer I to perform on-time Preventative Maintenance and installations on X-Ray and Ultrasound systems across the Tampa Bay region. You will drive customer satisfaction through service excellence and work with healthcare teams to keep critical imaging equipment running.

The role requires problem-solving, strong communication with customers and teammates, and the ability to support installations, testing, documentation, and handoffs.