Lab Equipment Field Service Engineer I - Travel & Training

ThermoFisher Scientific; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer I for the Dallas–Fort Worth area. The role involves installing, repairing, and maintaining a range of laboratory instruments, with travel within the defined service area and occasional overnight stays.

You will work with the IES/ULS teams to provide integrated services at customer sites, using company vehicles and scheduled maintenance to maximize equipment uptime.

Qualifications

• A minimum of 1 year of experience in field service, Depot repair, manufacturing facilities or equivalent, servicing medical devices or laboratory equipment, etc.
• Strong electronic/electrical and mechanical background preferred, refrigeration experience a plus
• Experience working with basic test equipment such as DMM, tachometer, temperature devices, etc. Hands-on Refrigeration experience preferred.
• Ability to operate computers, smartphones and related software efficiently
• Effective organizational skills; ability to handle multiple priorities with minimal supervision
• Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals and other technical documentation

Responsibilities

• Repair, install, and maintain laboratory equipment including incubators, centrifuges, and cold storage
• Schedule and complete thorough preventative maintenance to ensure uptime
• Provide onsite service training to BMETs or advanced operators
• Manage expenses and spare parts inventory
• Document daily service actions in the work order database
• Maintain courteous and knowledgeable communication with customers on service events

Skills

Field service experience

Customer focus

Strong troubleshooting

Education

High School Diploma or GED

Associate degree in Electronics or Engineering

EPA Certification

Tools

DMM

Tachometer

Temperature devices

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer I for the Dallas–Fort Worth area. The role involves installing, repairing, and maintaining a range of laboratory instruments, with travel within the defined service area and occasional overnight stays.

You will work with the IES/ULS teams to provide integrated services at customer sites, using company vehicles and scheduled maintenance to maximize equipment uptime.