Field Service Engineer — Hybrid Onsite/Remote Semiconductor

Lam Research Salzburg GmbH; Chandler (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Lam Research in Chandler, AZ seeks a seasoned Field Service Engineer to drive on-site support for Lam’s semiconductor equipment. You will install, maintain, repair, and troubleshoot complex electro‑mechanical systems, working closely with customers and internal teams to ensure uptime and performance.

Ideal candidates have extensive electronics/engineering background, and are willing to travel domestically and internationally, with flexible shifts and on-site work.

Qualifications

• Bachelor’s in Electronics/Engineering with 12+ years experience
• Master’s degree with 8+ years or equivalent
• Experience with semiconductor capital equipment installation/maintenance/repair
• Ability to read electrical/mechanical schematics and operation manuals
• Able to work in cleanroom PPE environments
• Willingness to travel domestically and internationally; shift flexibility

Responsibilities

• Develop and deliver quality repair, maintenance, and start-up services at customer sites.
• Analyze and solve problems across Lam products to component level.
• Exercise judgment in methods and evaluation criteria to achieve results.
• Provide expert solutions for complex technical issues.
• Define and communicate problem statements and success criteria.
• Coordinate resources to support customer response plans.
• Run experiments/tests and generate reports.
• Act as Lam SME and drive customer satisfaction.
• Lead customer meetings with management and technical teams.
• Own customer trust KPIs and discuss improvement opportunities.
• Develop customer support plans and align resources.
• Provide technical leadership and mentoring to junior engineers.
• Set technical objectives and allocate resources.
• Own site KPIs and drive improvements for goals.

Skills

Electrical schematics interpretation

Mechanical diagrams interpretation

Analytical problem solving

English communication

Microsoft Office Suite

Education

Bachelor’s degree in Electronics/Engineering

Master’s degree (optional)

Tools

Microsoft Office Suite

Job description

Lam Research in Chandler, AZ seeks a seasoned Field Service Engineer to drive on-site support for Lam’s semiconductor equipment. You will install, maintain, repair, and troubleshoot complex electro‑mechanical systems, working closely with customers and internal teams to ensure uptime and performance.

Ideal candidates have extensive electronics/engineering background, and are willing to travel domestically and internationally, with flexible shifts and on-site work.