Field Service Engineer: Hybrid Roles in Semiconductor Equipment

Lam Research; Chandler (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Lam Research in Chandler, AZ is seeking a Field Service Engineer to install, repair and maintain Lam’s complex semiconductor equipment at customer sites. You will travel to sites, perform diagnostics, and ensure operational excellence while delivering solutions.

You will be a frontline representative, collaborate with cross-functional teams, keep records, and pursue training and certification to stay current.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to travel domestically and internationally, based on customer needs.
• Able to work in a clean room environment while wearing PPE.
• English communication skills, both written and verbal.
• Foundational analytical and problem-solving skills.

Responsibilities

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, diagnostics, isolate issues to component level, and take corrective actions to minimize downtime.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Update customer on status of Lam tools as needed.

Job description

Lam Research in Chandler, AZ is seeking a Field Service Engineer to install, repair and maintain Lam’s complex semiconductor equipment at customer sites. You will travel to sites, perform diagnostics, and ensure operational excellence while delivering solutions.

You will be a frontline representative, collaborate with cross-functional teams, keep records, and pursue training and certification to stay current.