Field Service Engineer – EAS/RFID Installations & Training

CONTROLTEK; Kentucky; On-site; USD 45,000 - 65,000; Full time

Job summary

CONTROLTEK is seeking a Field Service Representative to install and repair EAS/RFID systems, train customers on usage, and perform on-site surveys. The role requires travel to client locations and coordination with CSPs to meet service standards.

The ideal candidate will have an electronics-focused degree or military/industry experience, strong communication skills, and the ability to read blueprints and documentation. Travel and safety compliance are essential expectations.

Qualifications

• 2-year AA degree or BSET in electronics, equivalent military training or industry experience.
• Ability to read and understand blueprints and technical documentation.
• Strong verbal and written communication skills.
• Ability to obtain state and local low-voltage licenses.

Responsibilities

• Installs and maintains EAS/RFID products and systems on scheduled activities.
• Maintains accurate parts, tools, and documentation inventory.
• Train customers on the use of EAS/RFID systems.
• Interfaces with customers to resolve installation and service issues.
• Works with internal services department to ensure service and installation standards and responsiveness.
• Deliver a positive customer service experience.

Education

AA degree or BSET in electronics

Military training or industry experience

Tools

BICSI Certification

Network Certification

EAS Certification

RFID Certification

CCTV/NVR Certification

Electronic test equipment

Digital meters

Valid driver’s license

Job description

CONTROLTEK is seeking a Field Service Representative to install and repair EAS/RFID systems, train customers on usage, and perform on-site surveys. The role requires travel to client locations and coordination with CSPs to meet service standards.

The ideal candidate will have an electronics-focused degree or military/industry experience, strong communication skills, and the ability to read blueprints and documentation. Travel and safety compliance are essential expectations.