Field Service Engineer – CNC & Laser Tech (Travel)

TUS - TRUMPF; Cleveland (OH); On-site; USD 38,000 - 61,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision benefits

Tuition reimbursement and student loan

Paid family and parental leave

Paid time off from day one

Company-paid life insurance

Gym membership subsidy

Employee referral bonuses

Scholarship program for employees'

Job summary

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF CNC machines while building strong customer relationships. The role requires extensive travel, including overnight stays and international trips.

You will work closely with customers and cross-functional teams, provide on-site training, and report service activities. A technician degree plus relevant hands-on experience are expected, with a valid driver's license mandatory.

Qualifications

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful
• Must have and maintain a clean and valid driver's license and record

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• Submit organized and helpful service reports for each repair mission

Skills

Diagnostic tools

Electrical & hydraulics knowledge

Driver's license

Education

Associates degree or technical school in Engineering principles

Tools

Repair manuals

Job description

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF CNC machines while building strong customer relationships. The role requires extensive travel, including overnight stays and international trips.

You will work closely with customers and cross-functional teams, provide on-site training, and report service activities. A technician degree plus relevant hands-on experience are expected, with a valid driver's license mandatory.