Field Service Engineer – CNC & Laser Tech (Travel)

TRUMPF; Nashville (TN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

401K with Match

Over Time

Career Path Development

Paid time off

Parental Leave

Job summary

TRUMPF, Inc. in Nashville, TN is seeking a Field Service Engineer to install, troubleshoot, maintain and repair TRUMPF CNC machines while building strong customer relationships.

This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel. You will work with customers to ensure equipment operates within tolerance and provide diagnostic feedback to Product Support and management.

Qualifications

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback.
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation.
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment.
• Accurately report technical conditions and information of machines to PSG and management.
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines.
• submit organized and helpful service reports for each repair mission.

Education

Associates degree or technical school in Engineering principles

Job description

TRUMPF, Inc. in Nashville, TN is seeking a Field Service Engineer to install, troubleshoot, maintain and repair TRUMPF CNC machines while building strong customer relationships.

This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel. You will work with customers to ensure equipment operates within tolerance and provide diagnostic feedback to Product Support and management.