Field Service Engineer – Analytical Instruments, 50–75% Travel

ThermoFisher Scientific; Waltham (MA); Sur place; USD 36 000 - 50 000; Plein temps

Avantages offerts par ce poste

National medical and dental plans

Vision plan

Employee assistance program

Commuter benefits

Tuition reimbursement

PTO 120 hours

Holidays

Parental leave

401(k) plan

ESPP

Résumé du poste

Thermo Fisher Scientific is seeking a Field Service Engineer in Massachusetts to install, maintain, and qualify a range of analytical instruments including chromatography systems and mass spectrometers. You will build strong customer relationships while delivering exceptional technical service.

The role requires a Bachelor's degree with engineering discipline preferred, strong electronics/mechanics, and fluency in English.

Qualifications

• Bachelor's Degree; prior experience installing, troubleshooting, and repairing analytical instruments preferred.
• Engineering or related field preferred (Electrical, Electronics, Mechanical, Biomedical).
• Advanced degrees or certifications are a plus.
• Strong electronics and mechanical aptitude with ability to diagnose issues to component level.
• Excellent customer service skills and professional demeanor.
• Fluency in English; additional languages welcome.

Responsabilités

• Install, maintain, and qualify high-value analytical instruments (e.g., chromatography, mass spectrometers).
• Deliver exceptional technical service and build relationships with customers.
• Troubleshoot and repair equipment; interpret technical diagrams and documentation.

Connaissances

Customer service

Communication

Problem-solving

Team collaboration

Time management

Analytical thinking

Formation

Bachelor's Degree

Advanced degree or certifications

Outils

Windows OS

MS Office

Service management software

Description du poste

Thermo Fisher Scientific is seeking a Field Service Engineer in Massachusetts to install, maintain, and qualify a range of analytical instruments including chromatography systems and mass spectrometers. You will build strong customer relationships while delivering exceptional technical service.

The role requires a Bachelor's degree with engineering discipline preferred, strong electronics/mechanics, and fluency in English.