Field Service Engineer - High-Tech Lab Instruments

ThermoFisher Scientific; Cambridge (MA); Sur place; USD 36 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental plans

Vision plan

PTO & holidays

Parental leave

Disability insurance

401(k) plan

ESPP

Résumé du poste

Thermo Fisher Scientific is seeking a Field Service Engineer in Massachusetts to install, maintain, and repair advanced analytical instruments. You’ll deliver exceptional service while building strong customer relationships and supporting critical research at customer sites.

Candidates should hold a Bachelor’s in Engineering or related field, have strong electronics/mechanics aptitude, and be fluent in English.

Qualifications

• Bachelor's Degree in Engineering or related field.
• Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred.
• Fluency in English; additional language skills welcome.
• Strong electronics and mechanical aptitude with ability to diagnose issues to component level.

Responsabilités

• Install, maintain, and repair a diverse range of high-value analytical instruments.
• Provide exceptional technical service while building strong customer relationships.
• Read and interpret technical diagrams, schematics and documentation.
• Travel up to 50-75% to customer sites and respond to emergencies as needed.

Connaissances

Customer service skills

English fluency

Problem-solving

Analytical thinking

Organizational skills

Electrical/electronics aptitude

Mechanical aptitude

Reading schematics

MS Office proficiency

Service management software

Windows OS proficiency

Valid driver's license

Willingness to travel

Formation

Bachelor's Degree in Engineering or related field

Outils

MS Office

Service management software

Windows OS

Technical diagrams & schematics reading

Description du poste

Thermo Fisher Scientific is seeking a Field Service Engineer in Massachusetts to install, maintain, and repair advanced analytical instruments. You’ll deliver exceptional service while building strong customer relationships and supporting critical research at customer sites.

Candidates should hold a Bachelor’s in Engineering or related field, have strong electronics/mechanics aptitude, and be fluent in English.