Field Service Engineer – Travel Up to 75% (Instruments)

ThermoFisher Scientific; Town of Middleton (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer to install, maintain, and repair high-value analytical instruments at customer sites. You will provide outstanding technical service and develop strong relationships with researchers advancing critical work.

You will travel up to 50-75% to customer locations, read schematics, and operate within cleanroom and lab environments while upholding safety standards.

Qualifications

• Bachelor's Degree; experience installing, troubleshooting and repairing sophisticated analytical instruments preferred
• Engineering fields: Electrical, Electronics, Mechanical, Biomedical or related scientific field
• Advanced degrees or specialized certifications are a plus
• Strong electronics and mechanical aptitude with ability to diagnose issues to component level
• Excellent customer service and professional demeanor; strong communication skills

Responsibilities

• Install, maintain, and repair high-value analytical instruments.
• Deliver exceptional technical service while building strong customer relationships.
• Travel to customer sites up to 50-75% and respond to emergency service calls.
• Read and interpret technical diagrams, schematics and documentation.
• Maintain safety and quality in laboratory environments.

Skills

Electronics aptitude

Mechanical aptitude

Customer service

Communication (verbal & written)

Windows OS & MS Office

Read/interpret schematics

Travel readiness

Lifting up to 50 lbs

Independent and collaborative

Education

Bachelor's degree (Engineering preferred)

Advanced degrees or certifications a plus

Tools

Service management software

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer to install, maintain, and repair high-value analytical instruments at customer sites. You will provide outstanding technical service and develop strong relationships with researchers advancing critical work.

You will travel up to 50-75% to customer locations, read schematics, and operate within cleanroom and lab environments while upholding safety standards.