Field Service Engineer

Mazak Corporation; Seattle (WA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Mazak Corporation is seeking a Field Service Engineer to operate from a home base with regional duties, primarily in the Seattle, WA area. Overnight travel to customer sites is required, and the role reports to the Western Technology Center in Gardena, CA.

Essential tasks include installing machines, diagnosing mechanical/electrical/software problems, testing operations, training customers, and documenting work. 2-year tech training and 3–7 years Field Service experience are expected.

Qualifications

• 2-year technical training in electronics, mechanical, or machine tool assembly.
• 3–7 years Field Service experience.
• Ability to read engineering drawings.
• Experience with PLC, hydraulics, and pneumatics.
• Ability to lift up to 50 lbs daily; occasional heavier lifting.
• Strong problem-solving and reporting skills.

Responsibilities

• Install machines and accessories at customer sites with full setup.
• Diagnose and repair mechanical, electrical, and software issues on machines.
• Test operation after installation or repair.
• Train customers on machine functions.
• Complete installation/repair reports documenting work.
• Travel overnight or for multiple nights; travel from home.

Education

2-year technical training

Job description

Field Service Engineers are assigned Regional responsibilities and operate directly from their residences. This position reports to the Western Technology Center in Gardena, CA. Duties involve overnight travel from home to various customer facilities, located primarily in the Seattle, WA area. Travel is required.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly

Skills:

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.

The salary range for this position is $85,000 to $95,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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