Field Service Technician

Mazak Corporation; Pleasant Valley Township (IA); On-site; USD 70,926 - 109,025; Full time

Job summary

Mazak Corporation in the United States is seeking a Field Service Technician to install and repair Mazak machines and accessories at customer sites. You will assemble, level, align, calibrate and wire equipment, diagnose mechanical, electrical, and software issues, test operation, and train customers.

This role requires 2-year technical training, 3–7 years field service experience, a high school diploma, and the ability to lift up to 50 lbs; travel with overnight stays is required.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• 3-7 years of experience in Field Service.
• High School Diploma.
• Read/understand engineering drawings.
• Ability to read PLC and HYD/Pneumatic circuits.

Responsibilities

• Install machines and accessories at customer sites including assembly, leveling, aligning, adjusting, calibrating and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines at customer sites.
• Test operation of machines after installation or repair.
• Train customers on machine functions.
• Travel with overnight stays as assignments require.
• Complete reports documenting installation, issues, repairs and parts used.

Skills

Read/understand engineering drawings

Own or in group work

Understand PLC

HYD/Pneumatic circuits

General computer skills

Lift up to 50lbs

Heavier lifting >50lbs

Problem solving

Writing and reporting

Strong people skills

Field Service experience

Education

2-year technical training in electronics, mechanical or machine tool assembly

High School Diploma

Job description

Description

Accountability

Install and repair machines and accessories at customer site. Provide Technical information on operation or repair of machines and accessories.

Scope and Responsibilities

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification

• 2-year technical training in electronics, mechanical or machine tool assembly
• 3-7 years of experience in Field Service
• High School Diploma

Skills

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

The salary range for this position is $70,926 to $109,025

EOE, including disability/vets

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.