Field Service Technician

Mazak Corporation; Charleston (SC); On-site; USD 70,926 - 109,025; Full time

Job summary

Mazak Corporation in Charleston, SC is seeking a Field Service Technician responsible for installing and repairing Mazak machines and accessories at customer sites, including assembly, leveling, aligning, adjusting and wiring.

You will diagnose mechanical, electrical and software problems, test operations after service, train customers, document work performed, and travel overnight as needed; requires 2-year technical training and 3–7 years in Field Service.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.

Responsibilities

• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines after installation or repair.
• Train customers on functions of the machines.
• Travel is required with overnight stays.
• Utilize various test equipment for troubleshooting (indicators, test bars, gauges).

Skills

Read drawings

PLC basics

Hydraulic circuits

Pneumatic circuits

Problem solving

Writing skills

People skills

Computer skills

Lifting 50 lbs

Teamwork

Education

2-year technical training

High School Diploma

Field Service experience (3-7 years)

Tools

Test equipment

Job description

Description

Accountability:

Install and repair machines and accessories at customer site. Provide Technical information on operation or repair of machines and accessories.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• 3-7 years of experience in Field Service
• High School Diploma

Skills:

• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

The salary range for this position is $70,926 to $109,025

EOE, including disability/vets

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.