Field Service Technician

Mazak Corporation; Portland (OR); On-site; USD 70,926 - 109,025; Full time

Job summary

Mazak Corporation is seeking a skilled Field Service Technician in Portland, Oregon. This role involves installing and repairing machines and accessories at customer sites, providing technical information, and training customers on operation.

Candidates should have a high school diploma, 2-year technical training, and 3-7 years of experience in field service. A willingness to travel for installations and repairs is essential.

The salary range for this position is between $70,926 and $109,025 annually.

Qualifications

• Ability to lift up to 50 lbs on a repetitive daily basis.
• Willingness to travel and stay overnight for assignments.

Responsibilities

• Install and repair machines and accessories at customer sites.
• Diagnose and repair mechanical, electrical, and software problems.
• Train customers on function of machines.
• Complete reports documenting installation and repairs.

Skills

Read/understand engineering drawings

Ability to work independently

Ability to understand PLC

Hydraulic/Pneumatic circuits knowledge

General computer skills

Problem-solving skills

Sound writing and reporting skills

Strong people skills

Education

High school diploma

2-year technical training in electronics or mechanical assembly

3-7 years of experience in Field Service

Job description

Description

Accountability: Install and repair machines and accessories at customer site. Provide technical information on operation or repair of machines and accessories.

Scope and Responsibilities

Essential duties include, but not limited to the following:

• Proactively attain a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair.
• Train customers on functions of the machines.
• Learn new machine features and accessories as they become available.
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed.
• Travel is required. Assignments will require overnight or multiple nights stay.
• Utilize various test equipment for troubleshooting purpose: indicators, test bars, clamp force, gages, etc.

Education and Certification

• 2-year technical training in electronics, mechanical or machine tool assembly.
• 3-7 years of experience in Field Service.
• High school diploma.

Skills

• Read/understand engineering drawings.
• Ability to work independently or in a group while completing necessary tasks.
• Ability to understand PLC.
• Hydraulic/Pneumatic circuits knowledge.
• General computer skills.
• Ability to lift up to 50 lbs on a repetitive daily basis; heavier lifting in excess of 50 lbs on a periodic basis.
• Ability to problem‑solve depending on situation.
• Sound writing and reporting skills.

Strong people skills.

The salary range for this position is $70,926 to $109,025.

EOE, including disability/vets.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.