FIELD SERVICE ENGINEER

Zaddy Solutions

Rock Island (IL)

On-site

USD 65,000 - 85,000

Full time

2 days ago
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Benefits offered by this job

Company vehicle
Laptop
Cellphone
Fully paid family medical
Dental
Life Insurance
401K
Vacation, PTO, and paid holidays
Tuition Reimbursement
Annual bonus

Job summary

Zaddy Solutions in Rock Island, IL, is hiring a Field Service Engineer to install, service, and maintain medical laboratory analyzers. The role covers hematology, chemistry, and coagulation equipment, with overnight travel within the Quad Cities area.

Applicants should have at least 3 years of field service experience, a certificate or AAS in electronics, and be fully vaccinated for COVID-19. A company vehicle and comprehensive benefits are provided.

Qualifications

  • Certificate or AAS degree in electronics or related discipline required.
  • 3+ years field service experience in medical devices preferred.
  • Overnight travel is required.
  • Experience servicing medical lab analyzers a plus.
  • Must be fully vaccinated against COVID-19.

Responsibilities

  • Install, service, and preventive maintenance of instrumentation.
  • Establish a good customer relations foundation.
  • Coordinate problem resolution within Field Support Group.
  • Maintain vehicle inventory including tools and spare parts.
  • Provide on-site training on operation of instrumentation.

Skills

Electronics troubleshooting
Electro-mechanical troubleshooting

Education

Certificate or AAS in electronics

Job description

This position is not eligible for sponsorship or work authorization. Therefore, if you require sponsorship to work in the United States we cannot consider your application at this time.

No Relocation. Need to reside within the greater ROCK ISLAND, IL (QUAD CITIES AREA).

Service medical laboratory equipment (hematology, chemistry, coagulation, etc) for this manufacturer of medical laboratory analyzers. Current or recent Field Service experience in the Medical Device industry is preferred. You will be servicing automated robotic lab instrumentation in the greater ROCK ISLAND, IL area.

Position requires a good electronics & electro-mechanical troubleshooting background.

Qualifications:
  • A Certificate or AAS Degree in electronics or a related discipline is required.
  • Good experience with electronics & electro-mechanical troubleshooting.
  • Overnight travel will be required
  • Minimum of 3 years experienceas a field service engineer
  • Experience servicing medical lab analyzers or other medical instrumentation would be a plus.
  • This job requires the individual to be fully vaccinated against COVID-19.
Responsibilities:
  • Will be involved with the installation, servicing, and preventive maintenance of the instrumentation.
  • Establish a good customer relations foundation.
  • Coordinates problem resolution within the Field Support Group
  • Maintain car inventory, such as tools, trunk stock (parts), etc.
  • Provides basic on-site training regarding the operation of company instrumentation
Benefits:
  • Base salary 65K - 85K depending on experience (overtime & performance bonus should add an additional 4K - 8K annually, probably more.).
  • Company vehicle
  • Laptop, Cellphone
  • Fully paid family medical
  • Dental
  • Life Insurance
  • 401K
  • Vacation, PTO, and paid holidays
  • Tuition Reimbursement
  • Annual bonus
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