Field Service Engineer

ZipRecruiter; Las Vegas (NV); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled CT/MR Field Service Imaging Engineer to provide top-notch technical support for medical imaging equipment in Las Vegas. This role involves servicing and maintaining a variety of OEM imaging systems, ensuring they operate at optimal performance levels. You will be responsible for troubleshooting, calibrating, and installing equipment while representing the company with professionalism and expertise. If you are passionate about technology and customer service, this position offers a fantastic opportunity to grow your skills and make a significant impact in the healthcare industry.

Qualifications

• Experience in servicing and troubleshooting medical imaging equipment.
• Ability to independently diagnose and resolve technical issues.

Responsibilities

• Evaluate, troubleshoot, and repair medical imaging equipment.
• Calibrate systems according to OEM specifications and document processes.
• Provide technical support and feedback to management.

Skills

Technical Troubleshooting

Calibration

Customer Service

Electronic Repair

Mechanical Repair

Network Problem Solving

Education

Bachelor's Degree in Engineering or related field

Tools

Medical Imaging Equipment

Calibration Tools

Diagnostic Software

Job description

Job Description

Description

Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment. In this role, you will serve as a CT/MR Field Service Imaging Engineer for the Multi Vendor Service team onsite at our customer in Las Vegas, NV. This position would provide an engineer to service a wide variety of OEM Imaging equipment.

Outcomes

• Primarily service medical imaging equipment focused within primary hospital network.
• Service medical imaging equipment for parts and service accounts for local area/region as needed.
• To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
• To assure the needs of customers are being met and the system is operating based upon their needs.
• To move the company forward in engineering competency.
• To represent the company in a manner that shows the user confidence, knowledge, and courtesy.

Responsibilities

• Evaluate the equipment, troubleshoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will primarily involve servicing imaging equipment onsite at the hospital/customer; flexibility to travel as required.
• Other duties as assigned.