Field Service Engineer

Flextronics International USA, Inc; Wellesley (MA); Remote; USD 66,000 - 92,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to support their extraordinary teams. This role involves providing service and support at customer sites, ensuring the installation, maintenance, and repair of low voltage distribution gear and transformers. The ideal candidate will have a strong background in electrical power distribution, excellent customer service skills, and the ability to work safely and efficiently. Join this innovative firm and contribute to a culture of excellence while enjoying a comprehensive benefits package that includes medical, dental, and vision plans, as well as 401(k) matching and tuition reimbursement.

Benefits

Full range of medical, dental, and vision plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Qualifications

• 5+ years of experience in electrical power distribution systems.
• Ability to read and understand electrical schematics.

Responsibilities

• Provide installation supervision and maintenance for power distribution equipment.
• Prepare technical reports and monitor spare parts.

Skills

Electrical Power Distribution

AC/DC Electrical Power

Communication Protocols

Customer Service

Education

Associate's Degree in Electrical Power Distribution

Military Experience

Tools

Multimeters

Current Meters

Job description

Job Posting Start Date

03-21-2025

Job Posting End Date

05-19-2025

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer located in Virginia.

Reporting to the Director, Field Applications, the Field Service Engineer is responsible for providing service and support at customer sites throughout their assigned territory.

What a typical day looks like:

• Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional manner.
• Prepare technical reports/test sheets, monitor spare parts, tools/equipment, consumables, etc.
• Maintain and follow safety regulations for the company and specific sites where working.
• Attend all appropriate site meetings.
• Interface with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
• Communicate regularly with Project Managers, receiving and relaying information.
• Proactively work to eliminate waste and add value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Follow company policies and rules.
• Perform additional duties as required.

The experience we're looking to add to our team:

• Education at the Associate's level in electrical power distribution or a related field, and/or 5+ years of similar work experience. Military experience is preferred. Data Center or equivalent mission-critical system experience is also preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols. Three to five years' experience in designing low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL1008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal‐Enclosed Low‐Voltage Power Circuit Breaker Switchgear, and other pertinent standards.
• Ability to read and understand electrical schematics.
• Ability to use test equipment, including multimeters, current meters, and related devices.

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What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to US Remote)

Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate: $66,300.00 USD - $91,100.00 USD annually.

Job Category

Design, Process & Technology Engineering

Is Sponsorship Available?

No