Field Service Dispatch Specialist

Equipment Experts Inc; Tacoma (WA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Healthcare/Vision/Dental coverage after 90 days

Sick Leave

Vacation Leave, starting at two weeks

401k plan

Weekly Production Bonuses

Job summary

A local service company in Tacoma seeks a Field Service Advisor to dispatch technicians, handle invoices, and ensure excellent customer service. Ideal candidates will have a High School Diploma and strong communication skills, along with a problem-solving mindset. This full-time role offers benefits including healthcare, sick and vacation leave, and competitive bonuses, with a focus on collaboration and customer satisfaction.

Qualifications

• Ability to read and comprehend technician service order write-ups.
• Ability to document customer concerns and service order updates thoroughly.
• Demonstrated analytical, problem-solving, and decision-making ability.

Responsibilities

• Dispatch field technicians to service calls and planned maintenance.
• Accurately invoice completed work and estimate additional repairs.
• Maintain a clean and organized work environment.

Skills

Communication Skills

Problem Solving

Organizational Skills

Mechanical Understanding

Education

High School Diploma/GED

Job description

A local service company in Tacoma seeks a Field Service Advisor to dispatch technicians, handle invoices, and ensure excellent customer service. Ideal candidates will have a High School Diploma and strong communication skills, along with a problem-solving mindset. This full-time role offers benefits including healthcare, sick and vacation leave, and competitive bonuses, with a focus on collaboration and customer satisfaction.