Field Service Coordinator & Project Scheduler

DeSHAZO, LLC; Monroe (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Disability Insurance

Life Insurance

PTO

Holidays

Tool Purchase Program

Weekly Pay with Direct Deposit

Competitive Pay

Job summary

DeSHAZO, LLC is seeking a Service Coordinator to support aftermarket field service operations. You will report to the Branch Manager and perform project management and administrative duties, coordinating with customers and technicians to ensure timely project progression.

The role involves travel with technicians as needed, reviewing tickets, and supporting billing and communications. A minimum of one year in an administrative role is required, with strong MS Office skills and excellent

Qualifications

• Minimum 1 year of administrative experience; industrial setting is a plus.
• Ability to manage multiple projects with competing deadlines.
• Adequate assignment of technicians and resources based on priority.
• Proficient in Microsoft Office and related computer programs.
• Ability to learn Deshazo-specific software quickly.
• Excellent communication with customers, vendors, and coworkers.

Responsibilities

• Assist service manager with customer calls and technician scheduling.
• Ensure equipment is onsite for project completion.
• Procure parts and supplies as needed for projects.
• Review service tickets for accuracy and completion.
• Coordinate billing/invoicing with office administration.

Skills

Administrative experience

Scheduling

Microsoft Office

Communication

Multi-project management

Learning company software

Tools

Deshazo software

Job description

DeSHAZO, LLC is seeking a Service Coordinator to support aftermarket field service operations. You will report to the Branch Manager and perform project management and administrative duties, coordinating with customers and technicians to ensure timely project progression.

The role involves travel with technicians as needed, reviewing tickets, and supporting billing and communications. A minimum of one year in an administrative role is required, with strong MS Office skills and excellent