Field Service Application Specialist (Fully Remote)

Cepheid; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health care

Paid time off

Flexible remote work

Job summary

Cepheid, a Danaher operating company, seeks an account manager to jointly develop strategies with Sales Representatives to grow Cepheid business as quickly as possible.

You will lead system installations and provide ongoing on-site support to customers during evaluation and validation, perform repairs and preventive maintenance, and manage spare parts; flexible remote arrangements are available.

Qualifications

• Bachelor’s degree in biomedical science or related field.
• Experience in laboratory medicine.
• Fluent in English and French; knowledge of diagnostics market.

Responsibilities

• Jointly develop account strategies with Sales Representatives to grow Cepheid business as quickly as possible.
• Lead system installations and provide ongoing support to customers during evaluation and validation.
• Carry out reactive repairs, troubleshooting, preventive maintenance, and manage spare parts.

Skills

Fluent English

Fluent French

On-site presence

Education

Bachelor’s degree in biomedical science or related field

Job description

• Jointly develop account strategies with Sales Representatives to grow Cepheid business as quickly as possible.
• Lead system installations and provide ongoing support to customers during evaluation and validation.
• Carry out reactive repairs, troubleshooting, preventive maintenance, and manage spare parts.

Requirements:

• Bachelor’s degree in biomedical science or related field, experience in laboratory medicine.
• Fluent in English and French; knowledge of diagnostics market.
• Ability to lift up to 30lb and spend 80% of time on-site with customers.
• Broad array of comprehensive benefit programs including health care and paid time off.
• Flexible remote working arrangements available.
• Opportunity to work in a cross-functional team and grow within a leading global life sciences company.

Cepheid

Cepheid, a Danaher operating company, develops fast, accurate molecular diagnostic systems and tests to improve healthcare. It is part of Danaher's 15+ businesses, fostering a culture of belonging and continuous improvement.