Field Service Agent II - Dispatch & Customer Support

Deutsche Post; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Medical, Dental, Vision

Job summary

DHL Express in San Diego is hiring a Service Agent to provide customer service, sales and operational support at the service center location, ensuring timely pickup and delivery handling of customer materials and shipments.

This role requires a High School Diploma, strong communication skills, and proficiency with Microsoft Office. Background checks for FAA, TSA, CBP to obtain a SIDA badge are required. The position offers hourly pay and benefits.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service/support or related field.
• Strong communication skills (oral and written).
• Proficient in Microsoft Office products.

Responsibilities

• Provides customer service, sales and operational support for the Service Center.
• Answers phone and greets visitors.
• Resolves billing problems related to the Service Center.

Skills

High School Diploma

Customer service experience

Communication skills

Microsoft Office

SIDA badge background checks

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite (Outlook/Excel/Word)

Job description

DHL Express in San Diego is hiring a Service Agent to provide customer service, sales and operational support at the service center location, ensuring timely pickup and delivery handling of customer materials and shipments.

This role requires a High School Diploma, strong communication skills, and proficiency with Microsoft Office. Background checks for FAA, TSA, CBP to obtain a SIDA badge are required. The position offers hourly pay and benefits.