Field Security Technician: Access & Video Systems Pro

Tech Systems Inc. (TSi); Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

Tech Systems Inc. (TSi) is seeking a Field Service Technician to repair, maintain, and install security systems including access control, video security, intrusion, alarm, infant protection, and intercom systems.

The role covers tasks within the Indianapolis area and requires reading blueprints, performing preventive maintenance, and effective customer communication. The position is safety-sensitive and requires a valid driver's license and a clean driving record.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: At least two (2) years prior work experience in commercial security systems installation or service.
• Must have networking skills and 1-year experience programming access and video systems.
• Knowledge, skills & competency: factory/internal security system certifications to work independently; basic computer skills including MS Word, Excel, Outlook; Smartsheet and IT skillset with IP systems understanding.
• Excellent customer service skills with urgency in addressing customer needs.
• Strong time management and ability to manage multiple projects.

Responsibilities

• Responds to service calls within assigned area and restores system functionality.
• Properly installs systems according to installation standards.
• Reads and interprets blueprints and schematics.
• Adheres to company policies and procedures.
• Identifies revisions and upgrades and can install independently.
• Communicates status to Customer Service Representative and updates tickets.
• Accounts for inventory and resources.
• Performs preventive maintenance inspections.
• Assists with other technical support issues as needed.
• Completes duties assigned by Regional Manager or executive staff.

Skills

Networking skills

Access/video system programming

MS Office

Customer service

Time management

Communication skills

Education

High School Diploma or equivalent

Tools

Smartsheet

IP systems knowledge

Job description

Tech Systems Inc. (TSi) is seeking a Field Service Technician to repair, maintain, and install security systems including access control, video security, intrusion, alarm, infant protection, and intercom systems.

The role covers tasks within the Indianapolis area and requires reading blueprints, performing preventive maintenance, and effective customer communication. The position is safety-sensitive and requires a valid driver's license and a clean driving record.