Field Security Systems Technician

jci; Horsham (PA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Union benefits via local labor union

Job summary

Johnson Controls is seeking a Service Technician to diagnose and service card access, CCTV, and alarm systems at customer sites, ensuring high levels of customer satisfaction and efficient facility operation.

You will follow troubleshooting procedures, read blueprints and manuals, and provide recommendations with quotes for improvements. On-call emergency service and flexible hours may be required.

Qualifications

• 2+ years documented experience with Security Solutions, including; Card Access, Intrusion, and CCTV.
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• Experience installing, inspecting, repairing, and programming card access and CCTV.
• Fire alarm experience is a plus.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

Responsibilities

• Diagnose problems and service card access, CCTV, and alarm systems at customer sites.
• Follow prescribed troubleshooting procedures and refer to manuals to repair equipment.
• Read and interpret blueprints, diagrams, and specifications for systems and programs.
• Provide customer service and communicate with customers to ensure satisfaction.
• Complete service acknowledgements with proper coding and obtain customer signatures.

Skills

Security solutions experience

Card access

CCTV

Blueprints interpretation

Customer service

Tools

Test equipment

Multi-meter

Digital analyzer

Commissioning devices

Job description

Johnson Controls is seeking a Service Technician to diagnose and service card access, CCTV, and alarm systems at customer sites, ensuring high levels of customer satisfaction and efficient facility operation.

You will follow troubleshooting procedures, read blueprints and manuals, and provide recommendations with quotes for improvements. On-call emergency service and flexible hours may be required.