Sales Associate - Multiple Locations

Engineered Tissue Solutions (ETS); Rolla (MO); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Engineered Tissue Solutions, part of the Heraeus Group, seeks a Sales Support professional to assist field teams in healthcare products. The role focuses on coordinating events, providing clinical support, and maintaining customer relationships.

You will drive order entry, CRM upkeep, market insights, and cross-functional collaboration while occasionally traveling to support launches and trainings across designated regions.

Competenze

• BS/BA in business, healthcare, or related field required or equivalent experience.
• Experience in sales support, customer service, or administrative roles in healthcare/medical devices is preferred.
• Familiarity with supporting field sales teams is a plus.

Mansioni

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands-on clinical support (dressing changes, product applications, evaluation/trial support) and progress to independent execution.
• Serve as a customer point of contact; coordinate follow-up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision-makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound-care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

Conoscenze

MS Office

Microsoft Teams

Field-based experience

Travel readiness

Formazione

BS/BA in business, healthcare, or related field

Strumenti

CRM software

Descrizione del lavoro

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common: World-class quality. Working with customers around the world, we shape the future and provide vital innovations in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 17,200 employees in 40 countries.

About Engineered Tissue Solutions

Engineered Tissue Solutions was acquired in 2021 by the Heraeus Group, a broadly diversified family-owned technology company. Learn more about Heraeus Group at www.heraeus.com.

Must be based in one of these locations before applying: St. Louis, Chicago, Central NY, Southern CA, Northern CA, Sacramento.

The following challenges await you:

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands‑on clinical support (dressing changes, product applications, evaluation/trial support) and progress to independent execution.
• Serve as a customer point of contact; coordinate follow‑up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision‑makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound‑care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

Your Profile:

• BS/BA in business, healthcare, or a related field or equivalent experience required.
• 1–2 years of experience in sales support, customer service, or administrative roles, ideally in the healthcare or medical device industry.
• Experience in the healthcare, medical device, or pharmaceutical industry is highly desirable but not required.
• Demonstrated drive, coachability, learning agility, professionalism, and comfort in a field‑based environment. Familiarity with supporting field sales teams, including scheduling and organizing events, is an advantage.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for creating reports, presentations, and managing schedules.
• Comfort with virtual communication tools (Microsoft Teams) for meetings and presentations.
• Valid driver’s license and reliable transportation for occasional travel to support events or meetings.
• Flexibility to accommodate travel or work outside standard business hours when required.
• Previous experience in startup and medium sized companies preferred but not required.