Remote Wound Care Sales Support Specialist

Heraeus; États-Unis; À distance; USD 45 000 - 70 000; Plein temps

Résumé du poste

Heraeus, including the Engineered Tissue Solutions division, is seeking a Sales Support professional to assist the RSD and EAM teams in planning, coordinating, and executing sales activities. You will serve as a primary contact for customers, address inquiries, and help maintain CRM records.

Minimum 1–2 years in sales support or related roles, familiarity with healthcare or medical devices, and proficiency in MS Office and CRM systems are preferred.

Qualifications

• BS/BA in business, healthcare, or related field required.
• 1–2 years of experience in sales support, customer service, or administrative roles, preferably in healthcare or medical device industry.
• Experience with CRM systems (Dynamics, Salesforce or similar) to manage accounts and track sales activities.

Responsabilités

• Assist in planning, coordinating, and executing sales activities.
• Serve as a point of contact for customers, addressing inquiries and resolving issues promptly.
• Coordinate follow-up communications to ensure customer satisfaction and support sales initiatives.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Support EAMs with market research and competitor analysis.
• Organize and execute events such as product demonstrations, trade shows, and training sessions.
• Prepare and maintain sales reports, presentations, and materials for meetings.

Connaissances

Communication skills

Organizational skills

Team coordination

Formation

BS/BA in business, healthcare, or related field

Outils

Microsoft Office

CRM systems (Dynamics, Salesforce)

Microsoft Teams

Description du poste

Heraeus, including the Engineered Tissue Solutions division, is seeking a Sales Support professional to assist the RSD and EAM teams in planning, coordinating, and executing sales activities. You will serve as a primary contact for customers, address inquiries, and help maintain CRM records.

Minimum 1–2 years in sales support or related roles, familiarity with healthcare or medical devices, and proficiency in MS Office and CRM systems are preferred.