Field Sales & Solutions Specialist - Construction

Caterpillar Financial Services Corporation; Iowa (LA); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Health Savings Account

Flexible Spending Accounts

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a BCP Customer Solutions Representative to support Altorfer and Nebraska Machinery in Illinois or Iowa. The role focuses on driving growth across the BCP portfolio, including machine sales, parts, attachments, services, technology, and Customer Value Agreements.

You will strengthen dealer sales capability, onboard customers, and collaborate across a matrix organization. Travel is substantial, with five days onsite weekly in suitable locations.

Qualifications

• Bachelor's degree preferred.
• Experience in a dealer-facing field or customer-facing role.
• Strong customer-back mindset and resilient, solution-oriented approach.
• Excellent organizational skills and time management.
• Experience supporting sales growth, dealer capability, or commercial programs.
• Experience in machine sales, attachments, parts, services, dealer development, or product support.

Responsibilities

• Deliver the annual business plan for the assigned territory including BCP machine, parts, attachments, services, and customer agreements.
• Support variance programs and other commercial actions to grow machine, parts, and services sales.
• Collaborate with dealer sales, parts, service, product, and marketing teams to improve cross-functional execution.
• Forecast attachments, manage inventory planning, and support sales strategy and marketing.
• Identify opportunities to grow BCP sales and displace competitors.
• Develop and promote Customer Value Agreement offers and Services Commitment.
• Improve dealer performance through funnel management and performance reviews.
• Drive adoption of digital platforms and machine technology with customers and dealers.
• Visit customers regularly to understand needs, gather insights, and resolve issues.
• Share customer and dealer insights with internal stakeholders.

Skills

Customer Focus

Industry Knowledge

Decision Making

Effective Communications

Negotiating

Relationship Management

Education

Bachelor's degree

Job description

Caterpillar Inc. is seeking a BCP Customer Solutions Representative to support Altorfer and Nebraska Machinery in Illinois or Iowa. The role focuses on driving growth across the BCP portfolio, including machine sales, parts, attachments, services, technology, and Customer Value Agreements.

You will strengthen dealer sales capability, onboard customers, and collaborate across a matrix organization. Travel is substantial, with five days onsite weekly in suitable locations.