Field Sales & Operations Coach

Asurion

Seattle (WA)

On-site

USD 70,000 - 100,000

Full time

8 days ago
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Job summary

Asurion is seeking a Field Sales & Operations Supervisor to lead the Delivery Expert Setup Operation and coach remote technicians across the U.S. to maintain outstanding service and product presentation. You will motivate, develop, and guide a team while ensuring tasks are completed efficiently.

Travel is required up to 30% with overnight stays; you will monitor performance, apply best practices, and collaborate with market leaders to meet sales and service goals.

Qualifications

  • Bachelor’s degree or associate degree from an accredited institution or equivalent work experience.
  • 1+ year supervisory experience with an excellent aptitude for motivating and coaching employees.
  • Ability to motivate, develop and coach a team of delivery specialists.
  • Willingness to travel up to 30% with overnight stays.

Responsibilities

  • Supervise and coordinate daily activities of the Delivery Expert Setup Operation.
  • Motivate, develop, and guide a team of remote Technicians across the U.S. to deliver outstanding customer service.
  • Educate teams on Asurion products to ensure Serve, Solve, and Sell with every interaction.
  • Use data to develop action plans for sales and operational performance.
  • Resolve client and internal inquiries and communicate solutions and best practices.
  • Adhere to internal standards, policies and procedures.
  • Perform other duties as assigned.

Job description

Asurion is seeking a Field Sales & Operations Supervisor to lead the Delivery Expert Setup Operation and coach remote technicians across the U.S. to maintain outstanding service and product presentation. You will motivate, develop, and guide a team while ensuring tasks are completed efficiently.

Travel is required up to 30% with overnight stays; you will monitor performance, apply best practices, and collaborate with market leaders to meet sales and service goals.

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