Inventory & Fulfillment Supervisor - Operations Lead

Asurion; Sheridan (CO); On-site; USD 60,000 - 75,000; Full time

Job summary

Asurion seeks a Supervisor for Operations (Forward Stocking) to oversee day-to-day activities at forward stocking locations for in-home client programs. You will supervise claims and returns operations, ensure accuracy, and meet SLAs while promoting teamwork and integrity.

You will lead staff, coordinate across departments, and implement process improvements to optimize inventory, QA, and workflow efficiency in a fast-paced environment.

Qualifications

• Knowledge of supply chain integration, logistics network designs and warehouse best practices.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Ability to navigate and root cause opportunities to seek resolution.
• Strong ability to handle ambiguity and adapts readily and easily to changes.
• Strong verbal and written communication, presentation and team facilitations skills.

Responsibilities

• Implement warehouse operations and administrative support to meet quality and productivity metrics.
• Supervise teams to ensure product arrival dispositions according to process, inventory and shipping protocols.
• Troubleshoots issues related to office management, including telephony, computers, printers, and facilities.
• Maintains inventory accuracy by researching and performing follow-ups when discrepancies arise.
• Update department work instructions and improve process flow.
• Performs miscellaneous job-related duties as assigned by manager.
• Collaborate pro-actively and successfully across departmental boundaries.
• Implementing new process changes for the location, coaching and training the local staff as needed
• Provide feedback to management regarding quality operations
• Facilitate and supervise company vehicle parking, maintenance and overall compliance
• Operate on a daily basis to operate in compliance with Federal, State and Local authorities.
• Able to operate on a flexible work schedule, including weekends and holidays, as needed for normal operations
• Able to lead indirectly and motivate accordingly to help achieve department goals
• Ability to work with cross functional teams

Skills

Supply chain integration

Cross-functional teamwork

Communication

Problem solving

Ambiguity tolerance

Tools

Microsoft Office

Job description

Asurion seeks a Supervisor for Operations (Forward Stocking) to oversee day-to-day activities at forward stocking locations for in-home client programs. You will supervise claims and returns operations, ensure accuracy, and meet SLAs while promoting teamwork and integrity.

You will lead staff, coordinate across departments, and implement process improvements to optimize inventory, QA, and workflow efficiency in a fast-paced environment.