Field Sales Manager: SMB Growth & Team Leadership

Spectrum Business; New York (NY); On-site; USD 69,000 - 137,000; Full time

Job summary

Spectrum is seeking a Manager, Business Sales to lead a high-performing field-based sales team serving SMB customers. You will coach Account Executives, guide territory planning, and ensure customer satisfaction while meeting budgeted goals.

Expected to spend 80% of time in the field and 20% in administrative tasks, with a focus on building relationships and maintaining product knowledge across Spectrum offerings.

Qualifications

• Read, write, speak and understand English.
• Experience organizing, implementing and maintaining sales goals.
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales targets.
• Spend 80% in the field supporting the team and 20% on office tasks.
• Develop and maintain a team territory plan and monitor individual sales goals.
• Resolve customer complaints and address issues impacting sales operations.
• Organize regular meetings to update on tools, processes and products.
• Recruit, train and coach Account Executives, handle performance reviews and training compliance.
• Oversee daily funnel activity for sales reps and ensure accurate reporting.

Skills

English proficiency

Sales goal management

Communication technologies knowledge

Driver's license

Education

Bachelor's degree in business/marketing or related field

Job description

Spectrum is seeking a Manager, Business Sales to lead a high-performing field-based sales team serving SMB customers. You will coach Account Executives, guide territory planning, and ensure customer satisfaction while meeting budgeted goals.

Expected to spend 80% of time in the field and 20% in administrative tasks, with a focus on building relationships and maintaining product knowledge across Spectrum offerings.