Field Sales Manager - SMB Growth and Team Coach

Charter Communications; Murrells Inlet (SC); On-site; USD 90,000 - 140,000; Full time

Job summary

Charter Communications, trading as Spectrum, seeks a Manager, Business Sales to lead a high-performing SMB sales team in the United States. The role requires coaching Account Executives, field-based leadership, and driving growth while maintaining exceptional customer experiences.

The ideal candidate will have 5+ years in telecom product and services sales and 5+ years in B2B sales management, with a Bachelor's degree in business or related field.

Qualifications

• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.
• Bachelor's degree in business, marketing or related field or equivalent experience.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets.
• Spend 80% of time in the field supporting the team and 20% on office tasks.
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals.
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency.
• Organize regular meetings to keep the team informed of tools, processes and product updates.
• Recruit, train and coach Account Executives, handling employee relations and performance reviews.
• Oversee daily funnel activity for sales representatives, including contacts, presentations and sales.
• Ensure accurate completion of administrative tasks and reporting for all sales activities.
• Maintain knowledge of Spectrum's product offerings and competitive landscape and build relationships with customers and partners.

Skills

Team leadership

Sales coaching

Telecom sales

B2B sales

Field sales

Education

Bachelor's degree in business

Job description

Charter Communications, trading as Spectrum, seeks a Manager, Business Sales to lead a high-performing SMB sales team in the United States. The role requires coaching Account Executives, field-based leadership, and driving growth while maintaining exceptional customer experiences.

The ideal candidate will have 5+ years in telecom product and services sales and 5+ years in B2B sales management, with a Bachelor's degree in business or related field.