Senior SMB Sales Manager — Field Leadership & Growth

Spectrum Business; Woodside (NY); On-site; USD 69,000 - 137,000; Full time

Job summary

Spectrum is seeking a Manager, Business Sales to lead a high-performing Account Executive team in the small and mid-market segment. You will coach, mentor, and motivate the team, manage daily operations, and ensure sales goals are exceeded while delivering outstanding customer experiences.

Spend 80% in the field, 20% in the office; develop territory plans; monitor goals; recruit and train staff; maintain product knowledge and market trends; build relationships with customers and partners.

Qualifications

• Bachelor’s degree in business, marketing or a related field or equivalent experience.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.
• Valid state driver’s license with a satisfactory driving record.
• Read, write, speak and understand English.
• Experience organizing, implementing and maintaining sales goals.
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Ensure accurate completion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Skills

English proficiency

Sales goal setting

Sales organization

Field sales leadership

Education

Bachelor’s degree in business, marketing or related field

Job description

Spectrum is seeking a Manager, Business Sales to lead a high-performing Account Executive team in the small and mid-market segment. You will coach, mentor, and motivate the team, manage daily operations, and ensure sales goals are exceeded while delivering outstanding customer experiences.

Spend 80% in the field, 20% in the office; develop territory plans; monitor goals; recruit and train staff; maintain product knowledge and market trends; build relationships with customers and partners.