Field Sales Coach — Elevate In-Home Experience

International Executive Service Corps; Minneapolis (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

PTO & holidays

Wellness program

Professional development

Lots of perks

Job summary

Empire Today is seeking a Field Sales Manager to act as the subject matter expert for delivering the Empire in-home experience through a dedicated team of Flooring Consultants. The role is primarily field-based, observing in-home sales interactions in real-time and coaching to drive measurable improvements in customer experience and market results.

The position emphasizes hands-on coaching, brand-aligned selling, and accountability to improve close rates, average ticket, and consultant earnings

Qualifications

• Prefer two years sales leadership and coaching experience (Shop-At-Home environment preferred).
• Bachelor’s Degree preferred or equivalent work experience.
• Demonstrated expertise in consultative or in-home selling processes.
• Strong ability to observe, diagnose and improve sales behaviors.
• Proven capability to coach and influence performance in a field-based environment.
• Reliable transportation and valid driver’s license to support field activities.
• Strong knowledge of Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook).
• Demonstrated ability to self-motivate, lead teams, and succeed in a fast-paced, performance-driven environment.

Responsibilities

• In-Field Coaching & Development: Spend 50% of the time in the field conducting structured ride-alongs, focused on observation, coaching and skill development to improve customer experience.
• Observe real-time customer interactions (8-12 ride-alongs weekly) to observe customer interactions, identify opportunities to improve customer experience and support prospecting skills that lead to self-generated appointments.
• Deliver immediate, actionable coaching to strengthen customer engagement and improve overall in-home experience.
• Identify individual strengths and skill gaps and translate observations into targeted development plans tied to customer experience outcomes.
• Reinforce best-practice sales behaviors that improve customer confidence, satisfaction, conversion and consultant earning potential.

Skills

Field coaching

Sales leadership

In-home selling

Observation & feedback

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Empire Today is seeking a Field Sales Manager to act as the subject matter expert for delivering the Empire in-home experience through a dedicated team of Flooring Consultants. The role is primarily field-based, observing in-home sales interactions in real-time and coaching to drive measurable improvements in customer experience and market results.

The position emphasizes hands-on coaching, brand-aligned selling, and accountability to improve close rates, average ticket, and consultant earnings