Field Sales & Client Growth Specialist

The McAlear Group; Cincinnati (OH); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Life insurance

Employee Assistance Program

Disability insurance

Paid time off

Job summary

The McAlear Group in Cincinnati, OH is seeking a proactive Sales/Customer Service Representative to drive growth by generating leads, building relationships, and closing deals. You will serve as the main contact between customers and the service center, travel locally for meetings, and help implement sales and marketing strategies.

The ideal candidate combines a strong sales background with excellent communication, CRM proficiency, and a customer‑first mindset.

Qualifications

• Requires customer-service orientation and the ability to communicate clearly with customers.
• Experience in sales or service roles with a track record of meeting targets.
• Willingness to travel and represent the company externally.

Responsibilities

• Respond to customer inquiries promptly via phone, email, chat, or in person with professional etiquette.
• Provide clear information to resolve issues and answer questions.
• Manage customer frustrations with empathy and professionalism.
• Develop and maintain relationships with customers outside of the service center environment.
• Schedule meetings and conduct in‑person visits to understand needs and present solutions.
• Build and maintain relationships with new and existing clients.
• Follow up with customers to ensure satisfaction and identify growth opportunities.
• Support sales strategies and drive revenue growth through new business and retention.

Skills

CRM proficiency

Sales experience

Communication skills

Time management

Problem solving

Multitasking

Team collaboration

Education

High school diploma

Bachelor’s degree in Business or related field

Tools

Salesforce

MS Office

CRM software

Job description

The McAlear Group in Cincinnati, OH is seeking a proactive Sales/Customer Service Representative to drive growth by generating leads, building relationships, and closing deals. You will serve as the main contact between customers and the service center, travel locally for meetings, and help implement sales and marketing strategies.

The ideal candidate combines a strong sales background with excellent communication, CRM proficiency, and a customer‑first mindset.