Field Robotics Hardware Engineer – On-Site Impact

Amazon Inc.

Stockton (CA)

On-site

USD 126,000 - 170,000

Full time

23 hours ago

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Benefits offered by this job

Medical, Dental, Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC's Robotics Technical Services (RTS) seeks a Field Hardware Systems Engineer to bridge on-site technicians and RTS engineering, ensuring peak performance of advanced robotics across our fulfillment network.

You will launch systems, develop maintenance procedures, monitor performance, and drive continuous improvement in a fast-paced environment with significant travel. This is an on-site, full-time role based in California.

Qualifications

4+ years of systems engineering experience.
Experience maintaining resilience and reliability of services by troubleshooting deployment failures and provisioning.
Experience in automation or monitoring frameworks, deployment or development.

Responsibilities

Provide on-site support for new product implementations, upgrades, and troubleshooting for advanced robotics systems.
Partner with site-level RME teams to maximize performance of robotics systems.
Identify, analyze, and resolve mechanical and system issues across the RTS product suite.
Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize downtime.
Develop and implement proactive monitoring tools to measure safety, reliability, and performance.
Create escalation processes and preventative maintenance protocols for the RTS product suite.
Design and lead training sessions for on-site RME teams.
Develop and implement spare parts management systems and processes.
Produce performance reports and provide voice of the customer feedback to development and support teams.
Up to 50% travel expected.