Field Robotics Engineer: Deploy, Support & Improve

Loki Robotics

Dallas, Northern (TX, KY)

Hybrid

USD 85,000 - 120,000

Full time

5 days ago

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Job summary

Loki Robotics in Dallas, TX is seeking a Field Engineer to own deployment, customer support, and operational excellence at customer sites. You will be the first dedicated Field Engineer, mapping how to run deployments efficiently and designing processes to improve with each project.

You will collaborate across engineering, operations, and business teams, traveling to airports, malls, and corporate facilities to deploy robots, collect field feedback, and train customers to make bots a core part

Qualifications

Bachelor’s or Master’s Degree in Robotics or similar engineering field.
Experience deploying, integrating, and supporting robotics systems.
Comfortable using power tools and working hands-on with mechanical assemblies.
Comfortable performing hardware maintenance such as wiring, soldering, and crimping.
Comfortable working with Linux-based systems.
Willingness to travel frequently for customer deployments and customer support.
Excellent communication skills in English.
Valid car driving license.

Responsibilities

Deploy, integrate, and support advanced robotic systems in customer facilities (airports, malls, stadiums, office buildings)
Shape future robot iterations by collecting critical technical insights from the field
Collect customer feedback and make it actionable for the development team
Continuously improve field processes and optimize operational metrics
Teach customers and their teams how to make the bots a foundational part of their facility operations