Field Robotics Engineer — Deploy, Train & Support

Civ Robotics inc.; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Competitive salary

Job summary

Civ Robotics inc. is seeking a Field Applications Engineer to deploy robots at customer sites, train operators, and troubleshoot across hardware, software, and processes. You will also maintain an internal robot fleet, assist with product testing, and travel for deployments and customer success.

You will collaborate with R&D, Sales, and Operations, supporting product testing, validation, and documentation while ensuring high-quality service on client sites in the U.S. and abroad.

Qualifications

• 3+ years of experience in robotics, field applications, technical support, hardware support, autonomous systems, or similar hands‑on technical roles.
• Experience working directly with customers in technical support, deployment, training, or field service environments.
• Hands‑on experience with robotics, electronics, wiring, sensors, batteries, motors, mechanical assemblies, and system troubleshooting.
• Strong troubleshooting skills across hardware, electrical, mechanical, and basic software issues.
• Experience assembling, repairing, maintaining, or testing complex technical equipment.
• Familiarity with diagnostic tools, firmware updates, software logs, or basic debugging.
• Experience with ROS, Linux, Git, or scripting is a plus.
• Experience with GNSS/GPS, construction technology, surveying, autonomous vehicles, or drones is a plus.
• Strong communication skills and the ability to explain technical concepts to both technical and non-technical users.
• Comfortable working independently in the field while collaborating closely with cross‑functional teams.
• Organized, detail‑oriented, and proactive in managing equipment, repairs, and documentation.
• Comfortable working in a fast‑paced startup environment.
• Willingness to travel domestically and internationally for customer deployments.
• Valid driver’s license.

Responsibilities

• Deploy, configure, test, and troubleshoot Civ robotic systems at customer sites.
• Train customers on robot operation, maintenance, software workflows, and best practices.
• Provide remote and on‑site technical support to customers, diagnosing hardware, software, and operational issues.
• Travel throughout the U.S. and internationally to support deployments, training, and customer success.
• Prepare, inspect, calibrate, and validate robots before shipment and customer deployment.
• Perform routine maintenance, repairs, upgrades, and quality checks on Civ’s internal robot fleet.
• Assemble, repair, and troubleshoot electrical, mechanical, and electromechanical components, including wiring, sensors, batteries, motors, and related hardware.
• Support engineering with product testing, validation, prototype evaluation, and new feature verification.
• Maintain spare parts inventory, repair records, and service documentation.
• Document customer issues, troubleshooting procedures, and field learnings to improve internal knowledge and training materials.
• Collect customer feedback and communicate product improvement opportunities to Engineering and Product teams.
• Help improve deployment processes, service procedures, and technical documentation.

Skills

Robotics experience

Customer-facing support

Field deployments

Electrical & mechanical Troubleshoot

ROS/Linux/Git basics

Scripting basics

Tools

ROS

Linux

Git

Scripting

Job description

Civ Robotics inc. is seeking a Field Applications Engineer to deploy robots at customer sites, train operators, and troubleshoot across hardware, software, and processes. You will also maintain an internal robot fleet, assist with product testing, and travel for deployments and customer success.

You will collaborate with R&D, Sales, and Operations, supporting product testing, validation, and documentation while ensuring high-quality service on client sites in the U.S. and abroad.