Field Quality & Reliability Engineer

Rivian; Normal (IL); On-site; USD 98,000 - 122,000; Full time

Job summary

Rivian is seeking a Field Quality and Reliability Engineer to support Vehicle Hardware by identifying emerging field issues, analyzing reliability trends, and driving technical problem-solving to resolution. You will work with cross-functional teams to translate findings into effective containment and long-term corrective actions, improving product quality and customer experience.

The role emphasizes analyzing field, service, warranty, and manufacturing data to detect wear-out and early-life

Qualifications

• Bachelor of Science in Mechanical Engineering or related field.
• Experience in automotive manufacturing, automotive quality, reliability engineering, or related technical role.
• Strong analytical skills with experience interpreting field and manufacturing data.
• Working knowledge of reliability statistics, data analysis, and trend monitoring.
• Experience supporting root cause investigations and driving issues through containment and corrective action.
• Ability to work cross-functionally and communicate clearly with technical and non-technical stakeholders.
• Working knowledge of Python, SQL, or similar tools for data analysis.

Responsibilities

• Apply field quality and reliability engineering methods to improve vehicle performance and customer experience for Vehicle Mechanical systems
• Analyze field, service, warranty, and manufacturing data to identify reliability trends, bad actors, and emerging failure modes
• Use reliability statistics and trend analysis to detect early life failures and proactively identify wear-out failures in the field
• Develop clear risk assessments and communicate issue severity, frequency, and business impact to cross-functional stakeholders
• Lead and support technical investigations using a data-driven approach to identify failure patterns, isolate root causes, and define next actions
• Drive issues to resolution by partnering with technical support, engineering, manufacturing, service, supplier quality, and other cross-functional teams
• Support root cause analysis activities with structured problem-solving methods and evidence-based decision-making
• Create analyses ranging from simple time-in-service or mileage-based studies to deeper reliability and degradation assessments
• Develop reliability insights and forecasts that help teams prioritize containment, corrective actions, and long-term product improvements
• Translate field findings into recommendations for design improvements, manufacturing process improvements, service actions, and test method updates
• Monitor the effectiveness of corrective actions and confirm that implemented countermeasures reduce field failure risk.

Skills

Reliability engineering

Data analysis

Cross-functional collaboration

Root cause analysis

Field data interpretation

Education

Bachelor of Science in Mechanical Engineering

Tools

Python

SQL

Job description

Rivian is seeking a Field Quality and Reliability Engineer to support Vehicle Hardware by identifying emerging field issues, analyzing reliability trends, and driving technical problem-solving to resolution. You will work with cross-functional teams to translate findings into effective containment and long-term corrective actions, improving product quality and customer experience.

The role emphasizes analyzing field, service, warranty, and manufacturing data to detect wear-out and early-life