Field Quality Lead – Pre-Engineered Systems (Company Vehicle)

Getz Fire Equipment Co.

Peoria (IL)

On-site

USD 48,000 - 52,000

Full time

9 days ago

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Benefits offered by this job

Health Insurance

Dental & Vision

Life & AD&D Insurance

401(k) Retirement

Profit Sharing

Paid Time Off

Paid Holidays

Job summary

Getz Fire Equipment Company is seeking a Quality Support Specialist to lead day-to-day operations for Pre-Engineered Systems field service technicians and installers. You will ensure safety, adherence to NFPA codes, and maintain Getz quality standards while coaching teams and addressing field customer concerns.

This field-based, safety-sensitive role includes a company vehicle and weekday day shifts. Expected responsibilities include coordinating daily assignments, reviewing technician reports,

Qualifications

Several years of field experience as a Pre-Engineered Systems technician.
Strong communication and organizational skills are essential.
Knowledge of NFPA 10, 17, 17A, and 96 and related codes is required.

Responsibilities

Lead field quality control checks and ride-alongs; report results to the Division Manager.
Serve as first point of contact for technician questions, job assignments, and scheduling.
Resolve customer complaints at field level and assist technicians when service is behind.
Ensure vehicles, storage units, and branches meet cleanliness standards; verify tools and inventory.

Skills

Field experience

Communication

Organizational skills

Driver's license

Computer skills

NFPA code knowledge

Education

High school diploma or equivalent

Job description

This field-based, safety-sensitive role includes a company vehicle and weekday day shifts. Expected responsibilities include coordinating daily assignments, reviewing technician reports,

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