Field Property Claims Specialist

Farmers Insurance; Baton Rouge (LA); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Health Savings and Flexible Spending

Life Insurance

Job summary

Farmers Insurance seeks a Field Adjuster in Louisiana to conduct virtual and on-site investigations, assess property damage, determine liability and negotiate settlements. You will use claims software, a company car and a laptop to write estimates in a paperless environment, while interacting with policyholders, claimants, agents and other professionals to ensure fair outcomes.

This role requires a HS diploma, willingness to travel for CAT deployments, and the ability to work in a fast-paced

Qualifications

• High School diploma or equivalent required.
• Excellent customer service experience.
• Proficiency with MS Word, Excel and Outlook.
• Proficiency with smartphones and applications.
• Outgoing personality with strong interaction skills.
• Previous property damage claims experience preferred; training available.
• Achieve a minimum passing score on all claims training exams.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate loss, and negotiate settlements.
• Use claims software, a company car, and a laptop to write estimates in a paperless environment.
• Report incidents involving theft, fraud, or arson to state and industry agencies.
• Engage with policyholders, claimants, agents, witnesses, contractors, and investigators.
• Negotiate with policyholders to settle claims using strong customer service skills.
• Travel for CAT deployments as required, typically 2–3 deployments per year.

Skills

Customer service

Interpersonal skills

Communication

Field investigations

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Smartphone apps

Job description

Farmers Insurance seeks a Field Adjuster in Louisiana to conduct virtual and on-site investigations, assess property damage, determine liability and negotiate settlements. You will use claims software, a company car and a laptop to write estimates in a paperless environment, while interacting with policyholders, claimants, agents and other professionals to ensure fair outcomes.

This role requires a HS diploma, willingness to travel for CAT deployments, and the ability to work in a fast-paced