Remote Field Property Claims Adjuster

Farmers Insurance; Oregon; Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Health Savings Account

Paid Time Off

Tuition Assistance

Job summary

Farmers Insurance is seeking a Field Property Adjuster to conduct on-site investigations at policyholders' residences, assess property damage, and negotiate settlements. The role includes using claims software, a company car, and laptop to prepare estimates and handle subrogation opportunities.

Qualified candidates have a high school diploma, strong customer service, and excellent communication skills. Flexible travel within WY territory and potential CAT deployments are part of the role.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills - both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Skills

Customer service

Communication skills

Driving?

Education

High School diploma

Tools

MS Word

Excel

Outlook

Smartphone apps

Job description

Farmers Insurance is seeking a Field Property Adjuster to conduct on-site investigations at policyholders' residences, assess property damage, and negotiate settlements. The role includes using claims software, a company car, and laptop to prepare estimates and handle subrogation opportunities.

Qualified candidates have a high school diploma, strong customer service, and excellent communication skills. Flexible travel within WY territory and potential CAT deployments are part of the role.