Field PC Support Technician – Travel-Ready

Worldwide TechServices; Duncansville (Blair County); On-site; USD 42,000 - 52,000; Full time

Job summary

A leading technology services provider is seeking a Dynamic PC Support technician in Duncansville, PA. The role involves troubleshooting hardware issues for desktops and laptops while providing excellent customer service. A technical school certification or equivalent is required as well as the ability to communicate technical issues effectively. This position also involves physical tasks like lifting equipment and traveling to client locations. Join a company dedicated to embracing technology and assisting its clients in a professional manner.

Qualifications

• Technical school certification or equivalent with 0-2 years of relevant experience.
• Customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within set service level agreement.
• Meet customer service satisfaction criteria as outlined.
• Maintain asset and inventory control.
• Complete real-time reporting for service calls.

Skills

Communication about technical issues

Ability to lift and move equipment up to 50 lbs

Driving to client locations

Basic repair tool kit

Education

Technical school certification or equivalent

Job description

A leading technology services provider is seeking a Dynamic PC Support technician in Duncansville, PA. The role involves troubleshooting hardware issues for desktops and laptops while providing excellent customer service. A technical school certification or equivalent is required as well as the ability to communicate technical issues effectively. This position also involves physical tasks like lifting equipment and traveling to client locations. Join a company dedicated to embracing technology and assisting its clients in a professional manner.