Field PC Support Technician - On-Site & Travel Ready

Worldwide TechServices; South Bend (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Worldwide TechServices in South Bend, IN is seeking a Dynamic PC Support professional to perform repair tasks and provide customer support for various client products. The role involves troubleshooting desktops and laptops, fulfilling service calls, and ensuring high customer satisfaction.

Candidates should have technical school certification or equivalent and up to 2 years of experience, with an emphasis on customer service skills. The position requires driving to client locations and maintaining OEM certifications.

Qualifications

• 0-2 years of relevant experience in technical roles.
• Customer service experience is a plus.
• Maintaining required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Ensure control of assets and inventory through prompt turnaround.

Skills

Communication regarding technical issues

Ability to drive to client locations

Ability to lift and move computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Worldwide TechServices in South Bend, IN is seeking a Dynamic PC Support professional to perform repair tasks and provide customer support for various client products. The role involves troubleshooting desktops and laptops, fulfilling service calls, and ensuring high customer satisfaction.

Candidates should have technical school certification or equivalent and up to 2 years of experience, with an emphasis on customer service skills. The position requires driving to client locations and maintaining OEM certifications.