Field PC Support Technician - On-Site & Travel Ready

Worldwide TechServices LLC; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

Worldwide TechServices LLC is seeking a Dynamic PC Support professional in Milwaukee, WI. This role involves providing excellent customer support while troubleshooting a variety of client products including desktops and laptops. The successful candidate will be responsible for meeting service level agreements and ensuring customer satisfaction.

Applicants typically require a technical school certification with 0-2 years of experience, strong communication skills regarding technical issues, and the ability to lift up to 50 lbs. Join a leading technology service provider!

Qualifications

• Technical school certification or equivalent required.
• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls as per service level agreements.
• Complete administrative tasks associated with each call.
• Ensure timely reporting of all service activities.
• Understand and work within established Safety policies.

Skills

Communication regarding technical issues

Driving to client locations

Ability to lift up to 50 lbs

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Job description

Worldwide TechServices LLC is seeking a Dynamic PC Support professional in Milwaukee, WI. This role involves providing excellent customer support while troubleshooting a variety of client products including desktops and laptops. The successful candidate will be responsible for meeting service level agreements and ensuring customer satisfaction.

Applicants typically require a technical school certification with 0-2 years of experience, strong communication skills regarding technical issues, and the ability to lift up to 50 lbs. Join a leading technology service provider!