Field PC Support Technician - On-Site & Travel Ready

Worldwide TechServices; Martinez (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Worldwide TechServices is hiring for the role of Dynamic PC Support in Martinez, California. This position involves providing customer support for technological equipment and requires basic troubleshooting skills for desktops and laptops. Relevant certifications and a technical school background are preferred.

The ideal candidate should be able to communicate effectively with clients, manage service calls efficiently, and maintain required certifications. A valid driver's license and the ability to lift up to 50 lbs are necessary.

Qualifications

• 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with calls.
• Ensure control of assets and inventory.
• Understand and follow Safety policies.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

Worldwide TechServices is hiring for the role of Dynamic PC Support in Martinez, California. This position involves providing customer support for technological equipment and requires basic troubleshooting skills for desktops and laptops. Relevant certifications and a technical school background are preferred.

The ideal candidate should be able to communicate effectively with clients, manage service calls efficiently, and maintain required certifications. A valid driver's license and the ability to lift up to 50 lbs are necessary.