Field Patient Access & Reimbursement Partner - Southwest

Dyne Therapeutics; Waltham (MA); On-site; USD 190,000 - 225,000; Full time

Job summary

Dyne Therapeutics is seeking a Dyne Care Partner to support patients and caregivers across the treatment journey. This field-based role focuses on education, reimbursement support, and care coordination to ensure therapy initiation and continuity.

Candidates should have RN or related healthcare experience with strong communication and problem-solving skills, and be willing to travel up to 80% within the territory. The role operates within Dyne’s Patient Access and Education team.

Qualifications

• Bachelor’s degree in nursing, social work, or a related healthcare field preferred.
• 8+ years of healthcare or related experience with 5+ years in patient services, reimbursement, case management, or care coordination.
• Strong knowledge of payer coverage, reimbursement pathways, and access processes.
• Willingness to travel 50–80% within assigned geography.

Responsibilities

• Serves as a primary point of contact for patients and caregivers throughout the treatment journey.
• Provides education on disease state, therapy, and treatment expectations using approved materials.
• Coordinates support services and resources to assist patients and caregivers.
• Educates about reimbursement processes for patients, providers, and infusion centers.
• Engages with healthcare providers and infusion centers to support access and readiness.
• Maintains compliant documentation and reports issues per policy.

Skills

Communication

Organizational skills

Problem-solving

Independent work

Travel readiness

Field-based work

Education

Bachelor’s degree in nursing or related healthcare field

Job description

Dyne Therapeutics is seeking a Dyne Care Partner to support patients and caregivers across the treatment journey. This field-based role focuses on education, reimbursement support, and care coordination to ensure therapy initiation and continuity.

Candidates should have RN or related healthcare experience with strong communication and problem-solving skills, and be willing to travel up to 80% within the territory. The role operates within Dyne’s Patient Access and Education team.