Field Patient Access Liaison — Remote & Travel Up to 50%

Amgen Inc.; Denver (CO); Hybrid; USD 158,000 - 222,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual bonus program

Stock-based incentives

Flexible work models

Job summary

Amgen Inc. seeks a Patient Access Liaison (PAL) to support patients, caregivers, and providers with insurance coverage and reimbursement pathways for Amgen therapies.

You will address prior authorization, coding, and billing considerations while educating stakeholders on coverage options. In a field-based role, you will collaborate with Market Access, Medical Affairs, Advocacy, Case Management, and Site of Care teams to ensure timely access to therapy, managing cases independently and sharing

Qualifications

• Doctorate or Master’s with patient services/access experience.
• Bachelor’s or higher with 4+ years in patient services/access.
• Experience with buy-and-bill or infused therapies beneficial.
• HIPAA/privacy compliance knowledge required.

Responsibilities

• Provide patient access and reimbursement guidance for infused and specialty therapies.
• Engage patients, caregivers, and providers via multiple channels.
• Educate providers and sites of care on coverage pathways and coding/billing.
• Investigate and resolve access barriers and denied claims.
• Collaborate with Market Access, Medical Affairs, Advocacy, and Case Management.

Skills

Patient access

Reimbursement

HIPAA compliance

Communication

Cross-functional collaboration

Travel up to 50%

Microsoft Office

CRM systems

AI and relevant systems

Education

Level 5 Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma / GED

Tools

Microsoft Office

CRM

AI systems

Job description

Amgen Inc. seeks a Patient Access Liaison (PAL) to support patients, caregivers, and providers with insurance coverage and reimbursement pathways for Amgen therapies.

You will address prior authorization, coding, and billing considerations while educating stakeholders on coverage options. In a field-based role, you will collaborate with Market Access, Medical Affairs, Advocacy, Case Management, and Site of Care teams to ensure timely access to therapy, managing cases independently and sharing